Shipping & Delivery
Tune Shark is pleased to offer our Malaysia customers FREE STANDARD SHIPPING on all orders.
Please see below for estimated delivery time within Malaysia:
|Shipping||Shipping Fee||Estimated Delivery Time|
|Standard Shipping (Pen. Malaysia)||FREE||2-3 business days|
|Standard Shipping (East Malaysia)||FREE||3-4 business days|
Tune Shark is required to collect 6% GST in Malaysia. Our selling prices are GST inclusive.
Shipping & Delivery
Please see below for shipping rate for deliveries to Singapore.
|Shipping (Singapore)||Shipping Fee||Estimated Delivery Time|
|Standard International Shipping||RM50.00||3-5 business days|
Please see below for shipping options Tune Shark offers our International customers:
|Shipping (Rest of the World)||Shipping Fee||Estimated Delivery Time|
|Standard International Shipping||RM70.00||7-14 business days|
|Express International Shipping||RM120.00||3-7 business days|
Customs Duty & Taxes
Most international orders will incur additional fees in the form of customs duty and taxes, and Tune Shark is not responsible for these charges, nor are these charges included in the shipping fees charged by Tune Shark.
Tune Shark has no control over custom duties and applicable taxes and cannot predict what they may be. Any such duties and taxes are solely the responsibility of the customer.
If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order with any remaining funds being refunded to the customer. In the event that the extra charges exceed the value of the order, Tune Shark may charge those amounts to the credit card originally used for the order.
All pricing and invoices will be listed in MYR. Tune Shark is not responsible for any currency conversion fees or foreign transaction fees that may be incurred.
Return to Sender Packages
Packages can be returned to us for many reasons. Depending on the reason for return, there may be additional charges applied to your order. Please read below for more information:
- Packages can be returned to us for missing or incorrect address information. Please take a moment to check and make sure your address is correct. If the carrier charges us to return the package, this will be deducted from the refund or added to the re-shipment fee.
- Packages can be returned to us if they are refused at customs for any reason. Sometimes we choose to get these packages back. If there are any customs fees and shipping charges to return your order, this will be deducted from the refund or added to the re-shipment fee.